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How long does shipping take?

Shipping approx. takes 5-14 business days.

Can I get a replacement if there is something wrong with my case?

Yes, of course! on the rare chance that your case lighter is defective, we will send you a new case lighter as soon as we are informed.

How do I open the case to load the cigarettes/jays?

Pop open the case by lightly pulling down on the top right corner of the case.